05//01//15

Sometimes promises aren’t met

Before I present the link to this article, I want to point out that this is NOT about AT&T or any specific incumbent broadband provider. Rather, this is an all-too common occurrence in rural America. Companies tell potential customers about available speeds, but once they look into the matter, it’s determined that the speeds aren’t available. Frankly, many companies don’t truly know what they can actually deliver until someone requests the service. Only then do they physically look into the infrastructure and determine what is available.

When AT&T promises broadband—but delivers only 300kbps